How can I send in a MōVI, ALTA or other Freefly accessory for service or repair?

If you would like to send an item to Freefly Systems to be serviced or repaired, please submit an RA support request on and a Freefly Technical Support Specialist will be in contact to assist you as soon as possible. 


To expedite the process, please include a basic description of the issue, the serial number and proof of purchase in your first request!



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